THE FEMALE LOCOMOTIVE DRIVER Paradox or potential? A Gender Study within TAZARA by Mona Dahms and Naomi Katunzi Funded by: Swedish International Development Authority Dar es Salaam March 1992 Acknowledgment This Gender Study would not have been possible without the dedicated efforts of a number of people. The study was initiated by Tina Wahlgren, the previous WID Officer at SIDA's Development Cooperation Office in Dar es Salaam. It was carried through to implementation by the present WID Officer, Helena Altvall, assisted by two forceful women in Tanzania Zambia Railway Authority: the Principal Personnel Officer Mrs. Margareth P. Banyikwa and Lena Solvius from the GM:2 Project. Thanks go to these women. A special thank you goes to our TAZARA Project Coordinator, Mrs. Margareth P. Banyikwa, for assisting us in many ways: with documentary material, with financial support and with her humorous and invaluable company during the field study. Thanks go also to SIDA for funding the study, as well as to TAZARA management for allowing us to perform the study within the Authority. We would also like to thank our faithful Computer Assistant, Ms. Joyce Ndalichako, without whom the analysis of the questionnaires would have been an extremely difficult task. The report is dedicated to all the women-and men-within TAZARA who gave us their time and their confidence, with the expectation that this study might help change their working conditions so that they may find personal satisfaction while working towards the accomplishment of Authority objectives. List of Abbreviations ADM Administration Department AUD Internal Audit BEST Basic Education Statistics in Tanzania B.Sc. Bachelor of Science CE Civil Engineering Department CPI Career Progress Index C.PL. Corporate Planning DGM Deputy General Manager DSM Dar es Salaam District Fin Finance And Accounting Department GM General Manager GM:2 General Management 2 Project HO Head Office, Dar es Salaam KSM Kasama District LSK Lusaka Area Office MBA Mlimba District MBY Mbeya District ME Mechanical Engineering Department MPK Mpika District, Zambia Regional Office NKM New Kapiri Mposhi District PERS Personnel Department PPTC Post Primary Technical Center RM Regional Manager RO Regional Office SIDA Swedish International Development Authority SFU Safety Unit SoS Schemes of Service SS Salary Scale SUPP Supplies Department TAZARA Tanzania Zambia Railway Authority TNZ Tanzania Region TRAF Traffic Department TTS TAZARA Training School, Mpika UN United Nations VT Vocational Training WID Women in Development ZMB Zambia Region Table of Contents List of Figures.............................................iv List of Tables...............................................v Executive Summary...........................................vii Part One: Introduction.......................................1 1.1 Background to the Study.............................1 1.2 Gender Equality.....................................2 1.3 Methodology.........................................2 1.4 Validity of the Study...............................3 1.5 A Guide to the Report...............................4 Part Two: A Presentation of TAZARA...........................5 2.1 Organizational Structure............................5 2.2 Staff Distribution..................................6 2.3 Regional Differences...............................10 Part Three: The Female Staff of TAZARA......................11 3.1 Distribution of Female Staff.......................11 3.2 Selected Life Stories..............................17 3.3 Gender Differences within TAZARA Staff.............23 3.4 Concluding Remarks.................................30 Part Four: Training and Human Resource Development..........31 4.1 Course Attendance..................................31 4.2 Opinions on TAZARA Training........................33 4.3 Staff Suggestions..................................38 4.4 Concluding Remarks.................................41 Part Five: Safety Considerations............................43 5.1 Safety of Operations...............................43 5.2 Security of Funds..................................45 5.3 Disciplinary Conduct...............................47 5.4 Concluding Remarks.................................48 Part Six: Barriers to Female Employment and Career Progress..49 6.1 Structural Barriers.................................49 6.2 Socio-cultural Barriers.............................55 6.3 The Barriers Become Effective.......................59 6.4 Concluding Remarks..................................61 Part Seven: Recommendations..................................63 7.1 The Female Dominated Areas..........................63 7.2 Non-Technical Areas.................................64 7.3 Technical Areas.....................................65 7.4 Women in General....................................67 7.5 Conclusion..........................................69 References.................................................. .70 List of Appendices...........................................71 Appendix A: Terms of Reference...............................73 Appendix B: Questionnaire....................................79 Appendix C: Lists of Interviewees............................89 Appendix D: Staff Distribution by Job Category...............95 Appendix E: Staff Distribution by Salary Scale..............101 Appendix F: Staff Distribution by Age(from GM:2)............103 Appendix G: Results from the Questionnaire Survey...........105 List of Figures Figure 2.1. The Organizational Structure of TAZARA.............5 Figure 2.2. Distribution of TAZARA Staff by Regions............7 Figure 2.3. Distributions of TAZARA Staff by Job Category......8 Figure 2.4. Distributions of TAZARA Staff by Salary Scale......9 Figure 3.1. Distribution of Female TAZARA Staff by Regions....12 Figure 3.3. Distribution of Female TAZARA Staff by Salary Scale16 Figure 3.4. Age Distribution by Gender for a Sample of 45% of TAZARA Staff....................................23 Figure 5.1. Number of Serious Accidents in TAZARA during the Period 1976-1991................................44 List of Tables Table 3.1 distribution of TAZARA Staff by Gender. job Category and cadre........13 Table 3.2 Response to the Question: Owhat is your highest level of academic qualifications?O ...........24 Table 3.3 career Progress Index for TAZARA Staff..............26 Table 3.4 Response to the Statement: "Women cannot manage technical jobs"..................27 Table 3.5 Response to the Statement : "Men are better at technical jobs than women" ..............28 Table 3.6 Response to the Statement : "Women are not good managers".................29 Table 4.1 Attendance at courses Sponsored by TAZARA .........32 Table 4.2 Response to the Question: "How do you judge the training opportunities offered to you by TAZARA?".........................33 Table 4.3 Response to the Question: ÒDo you find the attaining opportunities within TAZARA are fairly and equally distributed among region, departments, sections and units?Ó................34 Table 4.4 Response to the Question: "Do you find that training opportunities within TAZARA are fairly and equally distributed among female and male staff?"...........37 Table 4.5 Suggestions with regard to opening up more training possibilities for female staff.39 Table 4.6 Suggestions on Improving Career Progression for Female Staff. .................40 Table 5.1 Response to the Statement: "Women are more careful in the job than men"..............45 Table 5.2 Response to the Statement: "Women are more honest than menÓ.....................46 Table 5.3 Response to the Statement: "Women are a more reliable work force than men"........47 EXECUTIVE SUMMARY This report presents the findings from a gender study conducted within the Tanzania zambia Railway authority, funded by the Swedish International development Authority. The gender study is part of the GM:2 Project: Manpower Development Plan and Training Facilities, under the Ten Year development Plan. Aims and Objectives The major aim of this study is to identify areas of improvement of facilities for better utilization of female employees with a view to enhancing the performance of the Authority. Objectives of the study are: 1. To examine possible barriers to and opportunities for female employment and career progression. 2. To formulate policies and recommend strategies for female employment. 3. To suggest training and development opportunities and career progression for female staff 4. To analyze safety factors in the company from a gender point of view. Methodology and Limitations Collection of data involved documentary analysis, a questionnaire survey and interviews. the consultants are aware of a number of limitations consuming the validity and reliability of the findings.the major ones being:(i) The sample size for the questionnaire survey was 226 respondents out of a staff of approximately 7.000 employees, with a very fair representation of female employees b an under-representation of lower cadre male employees. (ii) During the field study, interviews in the Districts had to be conducted with acting junior staff due to the fact that computer appreciation courses for the management staff were being conducted at the same time. Major Findings Statistics based upon documentary analysis shows that there are very few women working in TAZARA, they are concentrated in few, female dominated job categories and very few senior managers are found among them. Geographically the women are concentrated in Dar es Salaam. Findings from the questionnaire survey indicate that on average the female employees are younger, have higher academic qualifications and are given less career progress possibilities than their male colleagues. Most of the women interviewed have expressed dissatisfaction with the lack of career progress and with the lack of training possibilities. Dissatisfaction with training possibilities is also evident from the questionnaire survey. The lack of career progress can be attributed to the in-service structure of promotion embedded in the Scheme of Service for the secrearial cadre, to which almost half of the female staff belongs. The lack of training possibilities can be attributed to the lack of training programs for this cadre. Unfortunately, due to insufficient gender specific statistics on safety, security and discipline, it has not been possible to perform an exact analysis of safety factors in the company from a gender point of view. Thus, it can only be implied (based upon opinions and views from other employees) that an increase in female employment might increase safety and security. Major Barriers Barriers to female employment. career progression and job mobility may be structural or socio-cultural or a combination of both. Structural barriers are caused by laid-down regulations or structures internal or external to TAZARA. while the socio-cultural barriers are caused by gender stereotyped attitudes concerning womenÍs and menÍs roles in society, in the job market and in the home. Structural Barriers In the technical areas the main structural barrier to female TAZARA employment is a lack of women with the required technical qualifications. The major structural barrier within TAZARA to female career progress lies in the Schemes of Service for the female dominated cadres. These cadres, ie. the secretarial cadre and the telephone operatorsÕ cadre, are give unfair treatment in terms of starting salary as well as in terms of promotion possibilities. Another barrier is that women do not want to work in the remote rural areas characteristic for most of the railway. A barrier that seems to prevent promotion in a number of cases is that women-as Well as other employees-lack knowledge about their possibilities for promotion, based upon the Scheme of Service. Socio-cultural Barriers Traditionally, certain job categories are considered to be "for men only" and certain (but far less and most often lower status) categories are considered to be "for women only." "working on the railway" is very much seen as "men's work." These traditional attitudes create psychological barriers in the individual girl or woman, entrenching her in her "traditional" role as a woman and barring her away from a technical education and career. The same attitudes also create psychological barriers in the male members of society, among which are the men who constitute the TAZARA management. It is therefore to be expected that part of the management is reluctant. if not resistant. to employ or promote women in non-traditional areas. It is not a small task to attempt to change these attitudes and it is to be appreciated that the TAZARA management has taken a first step by initiating this gender study. A second step is to acknowledge the existence of the barrier outlined and a third step would be to implement the recommendations that are made herein. Recommendations The findings indicate that the average female employee is younger and has higher academics qualifications than her male colleague. Further. the findings give reason to believe that an increase in female employment might lead to increased safety and security. Therefore, increased female employment and better utilization of present female employees may lead to enhanced performance of that authority. The recommendations are aimed at overcoming the barriers found in the study, It is not within the powers of TAZARA to remove all the barriers, but it is possible - provided that the will to do so exists-to diminish the negative effects of may of these barriers. The four groups of recommendations pertain to : (a) The female dominated areas (b) Non-technical areas (c) Technical areas (d) Women in general 1. The Female Dominated Areas More than half of the female TAZARA employees are working in these job categories. which are characterized by low status low salary, monotonous work and slow career progress. Major recommendations are: (i) To organize and conduct special courses for secretaries and telephone operators already working with TAZARA . With the aim of training them for enhancement of skills, promotion and career change. In this way could be achieved a better utilization of the majority of female employees already working with TAZARA (ii) To revise the Schemes of Service with a view to giving fair and equal treatment, in terms of entry salary and promotion possibilities, to cadres requiring the same academic qualifications for entry. 2. Non-Technical Areas These job categories include the cadres in operational staff dealing with customers, as well as cadres in the personnel, supplies and accounts departments, characteristic of these cadres is that they are male dominated, although it is to be expected that there are efficient female candidates with appropriate qualifications in the job market. Major recommendations are: (i) To introduce a policy of reserving a quota of of vacant positions for qualified women to be filled by promotion from within or by external advertisement, until a certain target, for example 30% women, has been reached. (ii) To encourage women with appropriate qualifications to apply for these jobs by including an appropriate statement in job advertisements. (iii) To recruit women directly from Secondary Schools and Colleges and to train them within TAZARA 3. Technical Areas These job categories are characterized by having very few women with appropriate technical qualifications. Therefore affirmative action is required to attract the women Major recommendations are: (i) To introduce a policy of awarding extra points of merit to qualified female applicants of technical jobs until a certain target, for example 20% women, is achieved. (ii) To encourage women with appropriate technical qualifications to apply for technical jobs by including an appropriate statement in job advertisements. (iii)To recruit women directly from Technical Secondary Schools and Technical colleges to the lower technical cadres and give them on-the-job training. 4. Women in General The recommendations in this group are aimed at improving women's working conditions in general. It is our belief that more women will be attracted to TAZARA only if the present female employees are given decent working conditions. The major recommendations are: (i) To form women's groups at the workplaces, with the aim of self-conscientization and enhancement of women's self awareness:TAZARA should provide facilities for such groups and the women themselves should decide on the objectives of and activities in the groups. Such groups have elsewhere proved to be invaluable in terms of raising women's self-confidence and persistence. (ii) To augment the awareness of management specifically, and male employees in general, with regard to women's employment and career progress. The abovementioned women's groups could be useful in this connection. It is important that not only the female but also all male employees acknowledge the existence of barriers to female employment and career progress. and that they appreciate the efforts required to overcome such barriers. Conclusion In the above recommendations training stands out as a focal point. This training obviously has to e part of the Authority's overall requirement for training and human resource development. It is the opinion of the consultants that a human resource development plan will help alleviate many of the problems identified by this study. It is also therefore strongly recommended that the Strategic (Wo) manpower Development Plan, proposed by the GM-2 Project, be implemented soonest, with a view to utilizing all human resources within the Authority as efficiently as possible.